Building Capacity Through Tailored Technical Assistance
We provide clients and their end users with practical tools, information, and support that turn ideas into action and address implementation challenges of any scale. Marrying subject matter expertise with efficient operational processes, we work hand in hand with you as partners in problem solving.
Featured Client Story
Monitoring Compliance with CCDF Rules and Regulations
The OCC Monitoring Systems team helps states and territories comply with CCDF requirements through technical assistance, monitoring tools, and training resources.
Technical Assistance Services
Whether you’re looking for technical assistance (TA) for a broad audience, intensive support for a small group, or a range of engagement options across the intensity spectrum, we’re here to help.
Hands-on Technical Assistance
- Intensive consultation
- Virtual and in-person site visits
- Policy and process reviews
- Facilitated self-assessments
- Program design and improvement
Training and Professional Development
- Live and recorded webinars
- In-person training sessions
- Peer learning communities
- Office hours and coaching
Resource Development
- Issue briefs and policy manuals
- Process guides and toolkits
- Data analyses and infographics
- Train-the-trainer materials
- Interactive online tools
Outreach and Engagement
- Conference presentations and exhibits
- Podcasts, webcasts, and blogs
- Social media and communications support
IT and Data Systems Support
- User trainings and manuals
- How-to guides
- Call center support and tracking
- In-app resources
Featured Expert
Andrew Capehart
Director, Adult Protective Services Technical Assistance Resource Center
Andrew Capehart has over 25 years of experience in the vulnerable adult abuse field at the local, state, and national levels. He has held investigatory, supervisory, and administrative positions in Columbus, Ohio, and Washington, D.C., and was a staff member at the National Center on Elder Abuse and the National Adult Protective Services Association, where he served as assistant director for over six years. He has had numerous appointments to aging-related boards and commissions and has chaired both state and national elder abuse conferences. Andrew has worked and consulted with a wide variety of adult protective services programs across the U.S.
Let’s work together to strengthen your program.
Research and Evaluation
Turn data into action to enhance decision-making, policy, and program improvement.
Program Integrity Solutions
Enhance program oversight to drive compliance and minimize risk across your programs.