Our People
We bring clients decades of specialized experience. Our team combines expertise in health and human services, consulting, technical assistance, and IT development with deep knowledge of state, tribal and local governments.
Our clients rely on us to:
Align our solutions with the specific needs for their unique project.
Our staff diligently seek to understand our clients’ complex issues and propose experience-based solutions that align with their needs, operations, and preferences.
Identify best practices already in place and leverage them.
Our solutions identify aspects that already work for our clients and seek to amplify them. Our staff expertise in health and human services provides our clients with an expansive set of knowledge, skills, and tools.
Be mindful of organizational needs and limitations.
When conducting any project, we account for workforce considerations, legal and regulatory parameters, and time constraints, among other factors, to provide realistic solutions clients can use successfully.
Our Work
Areas of Expertise
Service Areas
Explore our Master Service Agreements
Evaluation Services, Survey Methods and Outcome/Impact Assessment Methods (Los Angeles, CA)
Client
California, Los Angeles County (LAC) health agencies, which include the LAC Department of Public Health, LAC Department of Health Services, and LAC Department of Mental Health
Service Area
Research & Evaluation
Contract Term
5/2019 – 6/2027
Areas of Expertise
- Health initiatives
- Child and family welfare
- Integrated health and human services
TriMetrix has entered into a Master Service Agreement with Los Angeles County (LAC) health agencies, which include the LAC Department of Public Health, LAC Department of Health Services, and LAC Department of Mental Health, to provide as-needed evaluation services.
LAC selected TriMetrix for their deep expertise in designing and implementing program evaluations and impact assessments of small-and large-scale initiatives in health, including health promotion and protection interventions, services, policies, and/or educational programs serving LAC’s culturally and linguistically diverse communities.
Through this Master Service Agreement, evaluation services being provided include:
- Designing and conducting evaluations
- Developing data collection procedures and tools
- Developing and using online assessment tools
- Evaluations of social media
- Data cleaning and management of large datasets
- Sampling and weighting of data
- Process/implementation and outcome/impact assessment
- Multivariable analysis
- Economic modeling
- Forecasting modeling
- Social science research methods
- Writing peer-reviewed or other scientific articles
- Preparing reports for municipal and governmental entities and community stakeholders
Information Technology (IT) Independent Verification and Validation (IV&V) Services (Florida)
Client
Florida Department of Management Services
Service Area
Information Technology and Advisory Services
Contract Term
1/2022 – 1/2025
Areas of Expertise
- Integrated health and human services
The State of Florida, Department of Management Services has chosen WRMA as a preferred vendor to enter into a Master Service Agreement for Independent Verification and Validation (IV&V) services.
WRMA brings a proven information technology IV&V methodology named “Insight,” which is firmly rooted in industry standards along with four decades experience in state IV&V projects. Insight is a four-phase approach used for all IV&V projects to enable consistent and objective results: Plan, Review, Assess, and Report.
As a best-fit vendor, WRMA will provide Florida an objective assessment of products and processes throughout the project management lifecycle with expert staff. The as-needed IV&V services activities include, but are not limited to:
- Providing an independent, objective, third-party view of project efforts with the intent of protecting the Customer’s interests
- Providing personnel, processes, approaches, and tools to perform IV&V services for Florida projects
- Performing assessments on both management processes and work products
- Providing objective observations and recommendations
- Assessing and reporting overall project performance, extrapolating future project progress and success, and identifying any possible impediments to successful project completion
- Examining all project artifacts and documents to evaluate the effectiveness of the project management controls, procedures, and methodology
- Assessing the effectiveness of project communication and customer involvement.
- Developing performance metrics that facilitate the tracking of progress and completion of project tasks and milestones
- Reviewing all project cost and expenditure documentation and making recommendations for efficient use of funds
- Validating identified risks and issues and proposed response(s) and assessing impact to the project progress or success
- Verifying and validating the quality of project work products (i.e., deliverables).
- Reviewing Statements of Work, solicitations and contracts to verify alignment between requirements and solicited or contracted terms
- Providing guidance and training on standards and best practices for project management
- Ensuring project teams follow required standards, including, but not limited to, the Florida Administrative Code, Florida statutes, and federal requirements
Professional Training Services & Technical Assistance for Human Services Programs (Arizona)
Client
Arizona, Maricopa County, Human Services Department
Service Area
Technical Assistance and Media & Communications
Contract Term
3/2021 – 3/2025
Areas of Expertise
- Child and family welfare
- Integrated health and human services
- Early childhood education/child care
- Adult protective services and elder justice
- Health initiatives
The Maricopa County Human Services Department has selected TriMetrix as a preferred vendor for on-demand professional training services and technical assistance for human services programs via a Master Service Agreement.
TriMetrix provides an experienced partner with expert trainers and available subject matter experts in programs that focus on Early Education, Community Services, Workforce Development, Housing and Community Development, and Senior Adult Services.
Training services under this agreement include:
- Grant Compliance
- Infant/toddler and Early Childhood Education (ECE) work with staff and program participants and parents:
- Child Development
- Curriculum and Effective Teaching Practices
- Screening and Assessment
- Home-based Education
- Dual Language Learning
- Program Structure, Design, and Implementation
- Organization Management
- Code of Federal Regulations (CFR)
- Program Governance
- Program Management
- Data Systems
- Self-Assessment
- Record Keeping and Reporting
- Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA)
- Human Resources and Professional Development
- Administrative and Fiscal Requirements
- Facilities
- Uniform Guidance
- Non-Federal Share
- Family and Community Engagement
Management Consulting Services (Georgia)
Client
Georgia, Department of Administrative Services
Service Area
Advisory Services
Contract Term
3/2023 – 3/2025
Areas of Expertise
- Integrated health and human services
- Child and family welfare
- Health initiatives
- Adult protective services and elder justice
- Early childhood education/child care
The Georgia Department of Administrative Services has selected TriMetrix for a statewide Master Service Agreement to provide as-needed Management Consulting Services.
The Master Service Agreement is for all State of Georgia government entities subject to the State Purchasing Act, including but not limited to certain state offices, agencies, departments, boards, bureaus, commissioners, institutions, and colleges and universities. The statewide contract will also be available on a convenience basis for other governmental entities such as state authorities, local government, municipalities, cities, townships, counties, and other political subdivisions in the state of Georgia.
Under this statewide contract, TriMetrix will provide expert advice on:
1. Strategic Planning (e.g., independent assessments, planning, development of performance measures, market studies, and other analytical studies) with other related services that align, such as:
- Strategy Development
- Strategic Planning
- Governance
- Budget Preparation and Planning
- Strategy Execution
2. Process and Operations Management (e.g., performance improvement across the full range of back-office functions –finance, technology delivery models, as well as the effective and efficient delivery of services) with other related services that align, such as:
- Process and Performance Improvement Advisory
- Agency/Organization Transformation Support
- Business Support
- Program and/or Project Management
- Business Continuity Planning
- Risk Management
Management Consulting Services (Florida)
Client
Florida Department of Management Services
Service Area
Advisory Services and Research & Evaluation
Contract Term
7/2020 – 1/2024
Areas of Expertise
- Integrated health and human services
- Child and family welfare
- Health initiatives
- Adult protective services and elder justice
- Early childhood education/child care
The State of Florida Department of Management Services selected WRMA to enter into a statewide Master Service Agreement to provide management consulting services.
The State of Florida Department of Management Services selected WRMA to enter into a statewide Master Service Agreement to provide management consulting services. The state of Florida required a management consulting partner who can deliver the expertise and resources to help Florida state agencies solve business problems and realize their mission and goals. Via this Master Service Agreement, WRMA will help Florida agencies build and implement effective strategies on an as-needed basis with the following:
- Consulting on management strategy
- Project Management
- Program research, planning, and evaluations
- Provision of studies, analyses, scenarios, and reports relating to a customer’s mission-oriented business programs or initiatives
- Customized training as needed to achieve a management consulting objective
- Assistance with policy and regulation development
- Assistance with process and productivity improvement
- Advisory and assistance services relating to a customer’s mission-oriented business programs or initiatives
- Systems alignment and consolidation
Featured Specializations
Comprehensive Child Welfare Information Systems (CCWIS)
Building and managing a Comprehensive Child Welfare Information System (CCWIS) is no easy feat. TriMetrix’s expertise in data management and analytics can help modernize your system and tailor it to your specific needs. Decision-makers looking to better inform services to improve outcomes for children and families rely on our team to meet their goals.
Strategic Planning
Our advisory services include multiple specializations, such as strategic planning. Strategic planning is both an art and a science. Access experts with more than 50 years experience delivering best practices, targeted solutions, and a collaborative approach. View our flyer to learn more.
Highlighted projects
Our team and WRMA (subsidiary) closely collaborate on health and human service projects. Below are our featured state and local projects.
Georgia Technology Authority (GTA) selects TriMetrix for state technical oversight projects
The Georgia Technology Authority currently manages the delivery of IT infrastructure services to 89 Executive Branch agencies and managed network services to more than 1,200 state and local government agencies. In 2020, the GTA announced its need for qualified contractors to support the following technical oversight categories for its Information Technology Investment projects including:
- Software Engineering
- Cloud Migration
- Systems Architecture
- Data Migration
- Technical Assessments/Consulting
TriMetrix and its subsidiaries have delivered similar technical oversight consulting services for over 40 years to all 50 states, the District of Columbia, U.S. territories, and many federal agencies. Due to this experience, Georgia selected TriMetrix to partner with its agencies.
TriMetrix will implement best practices and lessons learned through our team’s collaborations with state and federal agencies over the last 40 years. Our team’s national reputation of technical oversight projects has been recognized with U.S. Department of Health and Human Service’s Administration for Children and Families Contractor of the Year Awards for two cutting-edge projects. Both projects, the National Child Abuse and Neglect Data System and the National Child Care Improper Payments Initiative, involve TriMetrix subject matter experts supporting all 50 states, Washington D.C., and territories.
TriMetrix will provide the GTA with an experienced partner that is passionate about and committed to meeting the IT objectives of Georgia’s agencies. We are poised to rapidly onboard and support complex technical oversight projects. TriMetrix’s extensive on-the-ground state experience provides the GTA with a comparative advantage at understanding the complexities of staff culture and state politics, two aspects typically involved in large, complex IT projects. TriMetrix is dedicated to the success of Georgia’s agencies by providing guidance and counsel on the planning, execution, and delivery of large, complex technology projects that achieve their specific needs.
Client
- Georgia Technology Authority
Services available
- Advisory, specializing in:
- Strategic and operational planning
- Training and technical assistance
- Organization and program assessments
- Process and productivity improvement (BPR)
- Project management services (PMO)
- Independent verification and validation (IV&V)
- Quality assurance (QA)
- Information technology (IT), specializing in:
- Technical assessments (cloud solutions, legacy system evaluation, data migration, and technical solutions)
- Business intelligence and data analytics
- Application services
- Training and organizational change management
- Staff augmentation services (technical, functional, and other supports)
- Research and evaluation, specializing in:
- Research and evaluation
- Program design and improvement
- Studies
- Performance measurement and management
Areas of expertise
- Early childhood:
- Early childhood education
- Child care
- Early intervention
- Adult protective services and elder justice:
- Programs for persons with disabilities
- Programs for seniors
- Program integrity solutions:
- Special supplemental nutrition program for women, infants, and children (WIC)
- Supplemental nutrition assistance program (SNAP)
- Temporary assistance for needy families (TANF)
- Child support enforcement
- Unaccompanied children
- Substance abuse and mental health services
- Health initiatives
- Homelessness
- Juvenile justice
- Tribal and state/local agency collaborations
Is your agency based in Georgia? Let’s get started.
Florida selects WRMA for child welfare and management consulting solutions
Since 2006, WRMA and the state of Florida have collaborated on multiple large-scale projects.
When Florida recognized the need to secure a highly skilled child welfare vendor to complete a comprehensive review of its child abuse hotline and needed to revamp of its integrated statewide automated child welfare information system, it turned to WRMA.
Florida chose WRMA based on its successful national track record, which includes the creation of the first national child welfare case management system, known as the Child and Youth Centered Information System (CYCIS); development of the national statewide automated child welfare information system; and work in more than two dozen states on child welfare projects. These past performances assured Florida that the design, development, and implementation of their system would be delivered per state and federal requirements.
Throughout their partnership, WRMA has been awarded three projects with Florida:
- Comprehensive review of Florida’s child abuse hotline
- Delivery of Florida’s integrated statewide automated child welfare information system
- Management consulting services
Client
- Florida Department of Children and Families
Services provided
- Information technology (IT)
- Research and evaluation
- Technical assistance
- Learning and resource supports
Areas of expertise
- Child and family welfare
- Information technology (IT)
Learn more about our work in Florida on WRMA’s website.
Oklahoma taps WRMA for planning, validation, and verification services for its enterprise solution
Oklahoma Department of Human Services (OKDHS) manages and oversees numerous federal human services programs, such as Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), health-related and medical services, child support, child care, child welfare, aging, and developmental disability services.
OKDHS initiated the OK Benefits project to transition from siloed business units and legacy technology to enterprise business processes and supportive technology. Due to the complexity of the project, state and federal partners required a full-time, embedded independent validation and verification (IV&V) team.
Oklahoma chose the partnership of WRMA and Maximus due to their proven experiences applying Agile methodology to similar program areas.
Client
- Oklahoma Department of Human Services (OKDHS)
Services provided
- Information technology (IT)
- Research and evaluation
- Technical assistance
- Learning and resource supports
Areas of expertise
- Child and family welfare
- Early childhood education
- Information technology (IT)
- Adult protective services and elder justice
- Program integrity solutions
Learn more about our work in Oklahoma on WRMA’s website.
Indiana Department of Child Services chooses WRMA to implement a new integrated child welfare data system
Indiana’s Department of Child Services (DCS) found that its child welfare information systems did not provide the functionality required for a fully integrated case management system, compliant with federal Comprehensive Child Welfare Information System (CCWIS) standards. To make the systems compliant and to improve operational and performance-related issues, DCS determined a new system was needed.
In 2020, Indiana chose WRMA to lead the implementation of this project. WRMA brings broad knowledge in large-scale child welfare systems design, architecture, implementation, automation, and management, having worked with more than 30 states on CCWIS and Statewide Automated Child Welfare Information System (SACWIS) projects.
Client
- U.S. Department of Health and Human Services (HHS)
- Administration for Community Living (ACL)
- Office of Elder Justice and Adult Protective Services (OEJAPS)
Services provided
- Research and evaluation
- Technical assistance
- Information technology (IT)
- Learning and resource support
Areas of expertise
- Information technology (IT)
- Adult protective services and elder justice
- Learning and resource supports
Learn more about our work in Indiana on WRMA’s website.
Cross-company Collaboration
Through our subsidiary, WRMA, our state and local team readily accesses health and human service subject matter experts. Learn more about WRMA, its past performance, and services it can provide for your project.